1. General

We appreciate your visit to our website, and would like to let you know how we work. These general terms and conditions are binding for any kind of interaction (contact, order / conclusion of a contract, cost estimates, method of payment, payment terms, etc.). Other or different terms and conditions will not be accepted.

All offers, products and other services are hereinafter referred to as “work” or “works”.

2. Information offer

This website is used to represent the offer of O. Marcel Aulenbacher, hereinafter called COMIVO.EU. COMVICO.EU shows a commercial website. It´s main purpose is the promotion of own and third party services and products.

3. Contact information

Please see the legal information to view the legal contact details.

4. Privacy Policy

Please visit the privacy policy.

5. Use of cookies

Please visit the cookies policy to see how cookies are used.

6. Copyright

All content displayed on COMVICO.EU is protected by copyright and may not be used without written permission. In order to use the content displayed, you must have a written permission issued by an authorized person. (contact)

7. Contract conclusion

General communication with COMVICO.EU takes place in written form. Orders to us, contract amendments and supplements as well as ancillary agreements must also be send in written form, by e-mail. The contract is deemed concluded when the customer has provided the binding and non-refundable advance payment amounting to 50% of the gross amount specified in the offer. If the customer does not want to go into advance, the contract and the offer are considered void. Verbal agreements are not valid. (contact)

8. Prices

Prices are communicated only in written form. The prices to be paid will be communicated to the customer in written offers. Quotations will only be provided in response to written customer requests. The customer undertakes to document his requirements in such a way that the resulting scope of work of the order can be fully identified. Facts and requirements not documented by the customer are not part of the offer. Subsequently documented requirements will be priced in additional offers and communicated to the customer in written form.

Offers (cost estimates) are free of charge only after conclusion of the contract. If the customer does not accept a provided offer, COMVICO.EU reserves itself the right to charge the customer the cost estimate at a value of 20% of the net price specified in the offer plus taxes (VAT/IRPF).

Services not listed in the offer are excluded from the contract and require additional written offers and agreements.

The prices shown are gross prices and include the taxes (IVA/IRPF) of the State of Spain, unless the offer can be made in accordance with the legal provisions within the European Union. See articles 69 and 70 of the Spanish VAT law.

9. Financing

COMVICO.Eu does not accept financing.

10. Payment

The customer pays invoices by bank transfer within the period of 15 days after receiving the invoice.

11. Contents

The customer undertakes, unless otherwise agreed, to prepare the texts, images, videos or other contents to be used. COMVICO.EU does not review contents neither for it’s correctness, nor does copyright checks and assumes no liability for copyright infringements committed by the customer. The customer is solely responsible in case of copyright infringements. In case COMVICO.EU has to correct errors made by the client, these will be charged in a separate invoice with the amount of the time used to fix the errors.

12. Retention of title / Licenses

COMVICO.EU is the sole licensee of all work carried out with all rights arising therefrom. The license ownership can only be assigned by COMVICO.EU. The customer receives a usage license when we deliver the work. The type and extent of the license has to be agreed on in special agreements, which do not form part of these general terms and conditions.

The work will only be delivered if the customer has provided the full gross amount specified in the offer.

13. Completion of work

Works are deemed to have been completed as soon as the services documented in the offer have been provided.

14. Delivery of work / deadlines

Any Work will be developed, hosted and stored on COMVICO.EU’s technical equipment and systems without any exception. The Customer may obtain access to relevant parts of the Work, provided that the access does not disclose parts of the Work that are transferable only after payment. Otherwise, COMVICO.EU will provide work evidence / proposals in a way that allows the Customer to see and evaluate the work in progress.

The work will be presented and delivered within the established deadlines.

The customer undertakes to submit materials and information on time and in full according to the present documentation. In case of the customer’s failure to meet the submission deadlines, new arrangements for the submission of the work must be made with COMVICO.EU. The resulting planning and organizational effort of these agreements will be charged to the customer. 

The work will be submitted to the customer after payment of the full amount shown in the estimate plus justified additional costs. COMVICO.EU shall not be liable for exceeding deadlines due to influences beyond the control of COMVICO.Eu. This includes influences such as force majeure (natural disasters, diseases and all other causes beyond the control of COMVICO.EU). In case of culpable exceeding of deadlines COMVICO.EU grants a deduction from the final cost estimate in the amount of 8 working hours per exceeded day, however, limited to a maximum of 5 days.

15. Guarantee / Complaints / Right of withdrawal

The services offered by COMVICO.EU are completely personalized and upon special request of the customer, which is why a contract withdrawal / revocation can not be guaranteed for offered and accepted services to be provided. Services rendered can not be refunded.

For software products (such as web pages, mobile device applications, online stores, virtual objects, etc.), warranties can only be given within a clearly defined software functionality work environment as documented by COMVICO.EU. The warranties expire as soon as the customer or a third party makes changes to the source code, or the source code is different from the originally delivered source code. If external software snippets (plugins) of third parties are used, COMVICO.EU assumes no liability for the correct and permanent functionality of the same.

In case the contracted service is search engine optimization (SEO), COMVICO.EU cannot give any guarantee that the optimized pages receive the desired positioning in the search results, since COMVICO.EU does not have influence on the operation and working mechanism of the search engines. The measures taken are guided by the recommendations for creation and optimization of content provided by Google Inc and other sources.

In the case of products such as advertising material and other objects that can be sold in the context, these are subject to the general guarantee conditions of the European Union, which you can see here.

16. Reference agreement

The customer agrees that COMVICO.EU may use works created for the customer as references in words, pictures and video without restriction, using the customers company name and logo.

17. Changes to these terms and conditions

COMVICO.EU reserves the right to modify the present terms and conditions at any time. The customer will be informed in written form of any changes within the general terms and conditions.

Last update: Saturday, 16.07.2022